Adjusting…everybody’s got to do it. Some do it for a living
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Thursday, November 22, 2018

Thank-full Thanksgiving


It’s a peculiar occupation, to say the least

We confront impatience and greed
We discern between fact and fiction
We rise early, stay up late
Bite our tongue on a daily basis

Like the ten lepers, healed
Yet, only one returned to give thanks
We give money by the multiplied thousands
Yet most the time, without a thanks

The endless calls
The ever-changing protocols
Too many claims that won’t die
Too few PAs that won’t lie

It’s peculiar, unique, exhausting and exhilarating
Sure, there’s the nine that walk away without a thanks…
But, there’s that one, that goes out of their way
To let you know, you made their day

When you close your eyes at the end of the day
Or the end of your life
All the thanks we’ll ever need, will come
When we hear these words, “Well done.”


Sunday, January 21, 2018

The vehicle prayer


I’d been living on the road for about eight-months, working everything from hail storms to hurricanes.


We had a little money in the bank, so I figured we could hole up for the winter, in our little Florida home.

I enjoyed about a week break until the old vehicle decided she wanted a break, too.

After multiple trips to the mechanic, I was on a first name basis with one of the salesman, the service manager, general manager and a few of the mechanics.

The mechanics were so tired of keeping ol’ Bessie on life support they were begging one of the salesman to sell me a car.

But... I don't buy new cars. Ever.

After swapping war stories and kicking tires just for something to do, salesman Bob, became more than just a salesman, he became a friend.

I couldn’t believe I said it when I said it, but after I did, it felt right, and I was glad I did.
“I’ll go home and talk to my wife and God, and let you know…tomorrow.”

On the way home (about a ten-minute drive) I prayed something like: " Lord, you know everything. You know I don’t want to spend a bunch of money on a new car. You know I’m in-between deployments and shouldn’t step into a monthly payment without a monthly income, so...if we’re going to need a new vehicle—” I patted the steering wheel—“if ol’ Bess isn’t gonna make it, please, provide a monthly income as well…today.”

I was less than a mile from the house when I said that prayer.

Before I pulled in the driveway, the phone rang.

"Hey Doug, we just had something open up, would you be interested in a desk adjuster job?"

Wow! I thought.

"No" I said…

"Not if I have to live on the road again. I just got home from an eight-month stint.”

"Nope, you can work from home. It pays ($$$) per day. Are you interested?"

“WOW!” I said

No-way! I thought. God really heard may prayer—and that’s really good pay.

But, the story doesn’t end there.

The only requirement for our vehicle was it needed three seats, so the grandkids could ride. “It doesn’t have to be fancy, it doesn’t need bells and whistles, ‘cuz I won’t toot ‘em anyway. All it has to do is get us from A to B.”

Well, out of all the vehicles there was only one on the lot that had three seats. It was bran-new, not too fancy, so it would work.

When I told my wife, what had happened, she was excited, of course, but she said, “Don’t they have any used vehicles?” She thinks like me.

That night, a used vehicle showed up on the lot. It was almost new, only about ten thousand miles, they still offered the new car warranty, it had three seats and more bells and whistles than we’ll ever figure out how to use...it was a whole lot cheaper and a whole lot fancier that we’d ever have chosen for ourselves.

I called the salesman...we have a new Bessie in the drive…and everyone at the dealership, from mechanics to management, are talking about how God answers prayer.

Monday, January 1, 2018

Adjuster's Prayer

The best thing we can do as we stand at the brink of a new day, or a new year...is pray.

We know how it works, because it's just like our career, as adjusters. We're like the Centurion who said to Jesus, I get this authority thing, because I do it for my job


It might sound weird, but just think about it:

We acknowledge someone has filed a claim. They need help.

We assess the situation, (get the details). 

Then, apply proper coverage, per policy guidelines. 

And, ask the carrier for coverage.

That, is exactly how prayer works: 

1) Acknowledge the need. 
2) Assess the situation (get the details). 
3) Apply proper coverage per Biblical guidelines. 
4) Ask The Carrier of carriers for coverage.

You see, there's more to being an adjuster, than just closing claims and making money. 
We have the unique opportunity and training to make an eternal difference, in a multitude of lives. 

Let's pray.

LORD, our Father, kind and true. We have Your Words written in black and white, and in the color of Your blood.  We believe in You. And know that You don’t lie.  

So here we are, right now.  

According to Your Word, we release anyone we haven’t forgiven. Now, LORD, please forgive us, too. 

Set us free to worship You with fullness of joy. And use that joy, that is our strength, to make a difference in all the lives we meet.

Lord, You know our fear, You know our doubt. But even still, please, see our faith. That little bit that has us standing here before You now, with trembling lips and pounding heart. We dare to believe that what has been, isn’t what always will be.

We trust our trials into Your hands.

We believe You meet our needs.

Thank You for faith to move the mountains that need moving and the ones that don’t—for strength to climb. 

LORD, above all this, we ask not our will, but Yours be done.



Together, we can move mountains. 
Prayerfully yours,
Doug Spurling