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Tuesday, October 27, 2015

What you should know about Claims Adjuster prerequisites and licensing


Today we’re going to touch on two topics.  Insurance Claims Adjuster prerequisites and Adjuster licensing.

Background Training Prerequisite

The best background, in my opinion, is to have a basic knowledge of construction. After all you’ll be writing estimates for repairs. If a tree knocks a hole through the roof, can you rebuild it on paper?

If you don’t have any idea about construction that’s an easy fix. Find any storm chasing roofing company and tell them you want to sell roofs for them. If you have a pulse they’ll hire you—straight commission of course. Hang out for a storm or two and you’ll be meeting with adjusters inspecting roofs for hail damage normally. You’ll learn the basics of roof and siding measuring, installation and repairs. You’ll have the opportunity to read the finished product of insurance claims from several different carriers and you’ll meet lots of adjusters and you can pick their brains and learn insurance adjuster lingo.

And if you work hard you can make a good income while you learn. Many good adjusters started out as roofing salesman. 

That is just one simple way to get your feet wet in the world of an adjuster. It’s not necessary but a working knowledge of construction will assist you a great deal when it comes time to write an estimate for repairs from a chicken dinner gone wrong that burned half the kitchen down. But this is about becoming an adjuster, so I’m not going to delve into construction basics 101.

License

The first solid step toward actually becoming an adjuster is to become licensed. I’m asked often. How do I do what you do? Do I have to go to school? The answer is yes and no. 

You don’t have to go to school, but you do have to pass a test to obtain an adjuster’s license for your state. However, some states do not require an adjuster’s license. In that case if you live in Missouri for instance, you can adjust claims without an adjuster’s license.

But, you’ll be hard pressed to find anyone who will give you a claim to run if you don’t have a license. So even though it’s not required per se by law—it is required by the folks who’ll give you the claims. So, by default, you’re going to have to obtain an adjuster’s license from somewhere.

The common consensus is that Texas is the easiest place to obtain a license. I’ve been licensed in multiple states and I didn’t notice one being harder than the other once you figured out what they wanted.  Some states are more user-friendly. They tell you exactly what to do in easy to follow steps. While other states like Minnesota, the last time I took a test for them, are not so user-friendly. They said you need to pass the test, but they didn’t provide any easy access as to what information was on the test so you could prepare—I think they call that, Minnesota nice.

Anyway, if you live in a state that requires a license you’ll need to get licensed as a resident adjuster for that state if you want to run claims in that state.  Click here to find out your state requirements for obtaining a license in your particular state.

You can go to school for a fee and obtain a license. Fees usually range anywhere from $300 - $700 and last a few days to a week. You can get a license anywhere even if you don’t live there. If you live in Minnesota and want to get a license in Texas, you can. And many folks do this. You will be allowed to get a non-resident license. The Texas license is recognized or reciprocal in several other states. Thus, allowing you to work claims in other reciprocal states. So, you can have a Texas license, and then if a hurricane hits Mississippi, you can work claims there because you are licensed in Texas.

The individual states many times require you to purchase a temporary license or they may call it an emergency license. They’ll charge the adjusters flooding their state a nominal fee usually $25-$45 for a license that is good for 90 days or so allowing you to work the storm. After that you can keep up the license simply by renewing it, which of course requires another fee. It’s a source of revenue for the state and regulates in a small way who is in their state adjusting.

Remember, I said the answer was yes and no, regarding whether you had to go to school to be an adjuster. Well, the reason I said that was because of continuing education requirements. Typically every two years you must renew your license—pay a fee, of course—and document that you have completed the required number of hours of continuing education.

The requirements vary from state to state. But generally around 20-30 hours. You can choose how you want to do this. A vacation to Florida to attend a three day training when it’s 20 below zero in your hometown may be a nice way to fulfill your requirements and take a tax deductible vacation. Also, you can take online courses. Each state will advise individually what classes are required and acceptable as CE credits. Click here to see what your state requires.
 
So, in summary go to the website for your particular state and read what is required for licensing procedures. Take the test. If you don’t pass, don’t feel bad—count it as training. One of the best adjusters I know took the test five times before he passed. So, take the test as many times as you need to and count all the ones prior to passing as practice exams. When you pass the test--smile and say, “I’m a licensed adjuster.”

Yeehaw!

      Now what?

Having a license doesn’t make you any money. It doesn’t give you any claims to run. And it doesn’t teach you how to handle a claim even if you got one. Actually, getting licensed has little to do with the actual workings of how to be an adjuster.  

But, never fear…that’s why I’m here. J


Well, thanks for stopping by, that’s all for today.

What questions do you have about adjusting? How can I help?

I read you correspondence and try to answer as quickly as possible.

Adjust well,
Doug Spurling




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