If the slope’s just right and the ground is just so, a
digital camera can bounce clean over a six foot cedar fence…and the vet bill is
$112.92 to retrieve it from St. Bernardo’s gut.
If the grade is just right and the ladder is just so, you
can back it straight through an overhead garage door window…and if Willy Nelson’s
singing, “On The Road Again” a little too loud, you won’t even know it until
you get out to shake the insured’s hand.
He’s the guy standing there with his
mouth hanging open.
After, scaling to the top of Roof Mount Everest...it's the wrong
time to remember, you forgot to change the camera batteries.
Most gutters will catch a runaway tape measure…unless
there’s a car hood to land on instead.
A 35’ tape measure puts the exact same dent in the hood of a
Dodge Ram as it does in a Rolls Royce…but the fix-it tickets
aren’t even close.
After thoroughly inspecting, scoping, measuring and
explaining my findings to Mr. Rodriquez… evidently, Kansas City has more than
one Mr. Rodriguez and 400 West Franklin Street isn’t the same thing as 400 West
Franklin.
Contractors have really, reallllly good eyes, ‘cuz they can
see hail damage on shingles from the ground, from way out in the street, in their
truck, as they're driving, at thirty miles an hour, in the rain…at night.
On a new roof
Replaced the day before yesterday
From a year old storm
A mile away...
The best way to settle a claim is with your ears
Words are powerful.
Mention the word, insurance, and the cost of a 2 x 4 doubles. Mention the word mold and it triples—throw, public adjuster, into the mix and you’ll
be tripping over policy limits.
Eating out gets old
Kids grow up too fast
But, what I’ve learned most of all…
When it all comes down, when the dollars and cents, brick
and mortar and balance sheets are tallied…
When the file you worked on for hours,
represents years.
Years washed out,
blown up,
burned down...
in a moment.
You
realize.
It’s not about the total.
It’s not about the numbers.
It’s not about
how many you write
or how quick you close...
It’s about people.
Helping people
One
Claim
At
A
Time
Adjust well,
Doug
PS: What
have you learned as an insurance claims adjuster?
What claims adjuster training would you like?
Adjusting,
everybody’s got to do it…some do it for a living
Adjusters
Life@aol.com
~
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~
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