I
can’t think of many, more busy, than a desk adjuster…and a mother.
Mom’s
in the middle of cleaning—the baby cries. She stops, and feeds the hungry
child.
Just
started laundry—the baby cries. She changes dirty diaper.
In
the middle of lunch—the baby cries. She comforts the babe, just woke from nap.
Never
does she utter, “If only I didn’t have this child, I could do my work.”
The
baby’s cry, is a blessing. It lets us know; they’re in need of something.
If
we meet the needs when they’re small, and easy; when they grow older, and
complicated, they’ll trust us, and come to us.
How
many parents would love for their child to come to them, with problems, rather
than to a drug dealing stranger?
Those
irritating calls, are blessings, they tell us, the insured needs us, still
trusts us. They haven’t rejected us, run to the carrier; or turned to a
drug dealing stranger… a public adjuster, or a
lawyer.
Some
days, like Mondays, all we may have time to do is answer the phone, and
thoroughly document each call. In so doing, we’ve done our job. The time is an
investment, not an expense. It will reap dividends in the end.
If
there’s a ringtone that sounds like a baby crying, we should use it.
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