You may hear nothing for months
and think you’re forgotten and then a hurricane shows up on the radar and
suddenly you’ll feel like the most popular guy in town. Phone calls and e-mails
will start pouring in and all of a sudden you’re in high demand.
You will
need to make a decision and pick which vender you want to work for, and go on
standby with that one. Contact all the others and thank them for thinking of
you and request they keep you on their roster, however, this time you’re
already on standby. This way you don’t burn bridges. Eventually, if you do a
good job, you’ll be on the top of the list for your favorite vender and you
won’t be concerned about being on other rosters. But never burn a bridge.
Getting
deployed is exciting and you’ll think it’s a dream come true. But, that dream
can turn into a nightmare pretty quick if you’re not prepared. It’s important
to know before you go. It can be a long time between paychecks and an expensive
road trip if you aren’t ready to turn and
burn when you hit the storm site. But, never fear—that’s why I’m here.
Okay.
So, you’ve passed the test, got your license, posted your resume and now you’re
on your way to, Hurricane Virgin. What should you do?
There
are various idiosyncrasies depending on which vender you are deployed with and
which carrier you’re representing. Sometimes you’ll be working with one vender
but handling claims for different carriers. This makes it a little more
confusing because, different strokes for different folks.
Basically
you will be doing the same thing for everyone, but saying it in a way to suit
the carrier. In other words, you’re going to be doing the same thing no matter
who you work for, but one company may want you to, two-step while another wants
you to waltz—either way you’re dancing, it’s just to their music.
And
since they are paying you to visit their insured and handle their claim, they
have the right to determine how they want you to dance. No matter what kind of
music they play or what language they want you to say it in, just remember at
the end of the day, the carrier wants to know three things:
1)
Do we owe?
2)
Why or why not.
3)
If so—how much.
And they want you to tell them five
different ways:
1)
Tell them with words
2)
Tell them with photos
3)
Tell them with diagrams
4)
Tell them with an estimate
5)
Tell them your bill $ :-)
We’ll cover how to tell them soon.
Remember,
never be afraid to ask questions. The vender makes money when you make money,
so if you have a question—ask. Odds are if you have a question others have the
same question too.
NOTE:
Some adjusters will work for more than one vender. You can do this because
you’re an independent contractor. I worked for three venders at one time and it
about drove me crazy trying to keep straight how each one wanted their claims
packaged, and I just got plumb wore out. Furthermore, if you run too thin,
you’re not doing the best you can for any one.
I
recommend you do a great job for one, rather than a mediocre job for several.
Even if you have a lull in the action occasionally, I think being loyal to one
vender, will pay off in the long run—but that’s a decision you have to make
since I don’t have your energy, or pay your bills.
Take your time—you’ll get there
faster…because, time is one of your a most valuable assets.
Adjust well,
Doug
Adjusting, everybody’s got to do it…some do it for a living
Adjusters Life@aol.com
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