Adjusting…everybody’s got to do it. Some do it for a living
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Showing posts with label Insurance claims adjuster training. Show all posts
Showing posts with label Insurance claims adjuster training. Show all posts

Saturday, December 26, 2015

Deployed!

 

You may hear nothing for months and think you’re forgotten and then a hurricane shows up on the radar and suddenly you’ll feel like the most popular guy in town. Phone calls and e-mails will start pouring in and all of a sudden you’re in high demand.
You will need to make a decision and pick which vender you want to work for, and go on standby with that one. Contact all the others and thank them for thinking of you and request they keep you on their roster, however, this time you’re already on standby. This way you don’t burn bridges. Eventually, if you do a good job, you’ll be on the top of the list for your favorite vender and you won’t be concerned about being on other rosters. But never burn a bridge.  
Getting deployed is exciting and you’ll think it’s a dream come true. But, that dream can turn into a nightmare pretty quick if you’re not prepared. It’s important to know before you go. It can be a long time between paychecks and an expensive road trip if you aren’t ready to turn and burn when you hit the storm site. But, never fear—that’s why I’m here.
Okay. So, you’ve passed the test, got your license, posted your resume and now you’re on your way to, Hurricane Virgin. What should you do?
There are various idiosyncrasies depending on which vender you are deployed with and which carrier you’re representing. Sometimes you’ll be working with one vender but handling claims for different carriers. This makes it a little more confusing because, different strokes for different folks.
Basically you will be doing the same thing for everyone, but saying it in a way to suit the carrier. In other words, you’re going to be doing the same thing no matter who you work for, but one company may want you to, two-step while another wants you to waltz—either way you’re dancing, it’s just to their music.
            And since they are paying you to visit their insured and handle their claim, they have the right to determine how they want you to dance. No matter what kind of music they play or what language they want you to say it in, just remember at the end of the day, the carrier wants to know three things:
1)      Do we owe?
2)     Why or why not.
3)     If so—how much.
And they want you to tell them five different ways:
1)      Tell them with words
2)     Tell them with photos
3)     Tell them with diagrams
4)     Tell them with an estimate
5)     Tell them your bill $ :-)
We’ll cover how to tell them soon.
            Remember, never be afraid to ask questions. The vender makes money when you make money, so if you have a question—ask. Odds are if you have a question others have the same question too.
NOTE: Some adjusters will work for more than one vender. You can do this because you’re an independent contractor. I worked for three venders at one time and it about drove me crazy trying to keep straight how each one wanted their claims packaged, and I just got plumb wore out. Furthermore, if you run too thin, you’re not doing the best you can for any one.
I recommend you do a great job for one, rather than a mediocre job for several. Even if you have a lull in the action occasionally, I think being loyal to one vender, will pay off in the long run—but that’s a decision you have to make since I don’t have your energy, or pay your bills.


Take your time—you’ll get there faster…because, time is one of your a most valuable assets. 


Adjust well, 

Doug

Adjusting, everybody’s got to do it…some do it for a living

Adjusters Life@aol.com


~

DO YOU WANT TO START LIVING YOUR ADJUSTER'S LIFE TODAY, OR KNOW SOMEONE WHO DOES?

The # 1 Best Selling Insurance Adjuster Training is at your fingertips.

Your new life as an Independent Insurance Claims Adjuster is at your fingertips.

* Everything you need to know from resume to payday.
* No sales gimmick or hook.
* Simple words penned with sweat from years of adjusting and one on one training. 
* No need spend time and hundreds of dollars with training and travel.

Adjuster’s Life comes not only with words and examples but a promise to personally assist you for*FREE* as you as you build your Adjuster’s Life.

The Adjuster’s Life thrives in any economy, you can too. Are you ready to see what it’s like to ride through a storm with an adjuster?

What’re you waiting for?

Jump in—let’s roll.
~

Let me know how I can help you live your Adjuster's Life


Oh yeah, one more thing if you've read Adjuster's Life would you mind leaving a great review on  Amazon?…and if you really like us you could LIKE our Adjuster’s Life FacebookPage?


They say it helps…whoever ‘they’ are.


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Friday, November 20, 2015

So you're an adjuster, now what?


Good job! 

You passed the test. You’ve got your Adjusters License.  Now you’re a bona fide licensed insurance adjuster…on paper.

Passing the test makes you licensed, but it doesn’t make you an adjuster.

It doesn’t teach you how to get rolling, keep rolling and enjoy it along the way.

Getting claims, running them, writing them, turning them in, having them be accepted by the carrier, the insured and the contractor is what gets you paid and makes you an adjuster. 

In short, you’re an adjuster when you successfully and efficiently are closing claims. Or as they say in the field: Turnin’ & burnin’ or Runnin’ and writin’

Let’s get started.

Resume

Get your name out there. Not unlike any business you need to solicit if you want to get called. Write a resume heavy with any construction and estimate writing background. You want to show that you know what it takes to fix a damaged structure. Even if you don’t know how to physically do the work, you need to be able to show what needs to be done on paper, in the form of an estimate, reflecting step by step repair procedures.

Let’s say for example you receive a claim where a tree has damaged part of the insured’s roof. You will need to know what needs to happen to make repairs and be able to communicate it on paper. Such as; replacing the tree damaged insulation, rafters, sheathing, felt, drip edge, shingles, fascia, soffit etc. Notice I listed in an order that resembles the actual layers of a roofing system. If you get in the habit of writing your estimates in a way that makes sense, it will help you to not forget anything, and it makes it easier for your file reviewer to understand your estimate.

If you are working a flood you may want to start at the pad and work your way up on your room by room estimate; pad, carpet, baseboard, drywall, paint… We’ll go into more detail about this later.

For now let it suffice to say you want to impress anyone reading your resume that you know construction and you can write an estimate.

Secondly, if you have any knowledge at all of the Xactimate program you want to put the word Xactimate in your resume. It is the most popular adjuster’s program. The carrier will dictate which program you use, and most likely it will be Xactimate. We’ll talk about other programs later and by the time you finish this book I tell you how you’ll at least be able to put on your resume that you have working knowledge of Xactimate and other adjuster software programs. The key here is to just have the word Xactimate on your resume. It’ll help.

The next thing you want to show on the resume is people skills. Although technically your job is to determine cost of repairs for insured damages, really you’re in the people business. And don’t forget it. If you do—your life as an adjuster will be miserable. You need to do all of this in a way that makes everybody happy—as much as possible. You want to show that you’re able to communicate well with others. You’re the face of the insurance company—their representative. They want to know you will represent them well. 

In summary your resume should show that you have knowledge of construction, estimate writing, the word Xactimate, and you’re good with people.  

Go to http://catadjuster.org/  Scroll down and find the heading, Resume hosting, on the right margin. 

It states:

 Adjusters we provide a free resume hosting service.  Just create a free account, login and visit the Roster to add your information and upload your resume.   The Roster is used by many employers to locate adjusters so don't miss out on an opportunity add your name to the National Adjuster Roster.

Jump through the hoops and get your name listed on their roster as a licensed adjuster ready to be deployed. Then turn your ringer up and listen for the phone. While you’re waiting be sure to finish this book, so you’ll know what to do when the phone rings.

Also while you’re at CADO (Cat Adjuster Dot Org.) click on the ‘Classifieds’ tab. It’s located on the top second from the left. Then click on jobs. You’ll notice venders looking for adjusters.

A vender is like an employment agency for adjusters. A carrier is the insurance company. Click on any vender looking for adjusters and send them your resume. You may need to fill out their online application to be officially on their roster. Getting on a roster is simply getting your name on their list of adjusters. Get on as many rosters as you can for starters. Of course, you can’t deploy for more than one vender but until you get your foot in the door and have more work than you can handle—get your name on every roster out there.

You see, a vender wants bragging rights to the carrier. So, the more adjusters they have on their roster the more they can tell the carrier they can handle.  

The carrier (insurance company) can make one phone call to a vender (adjusting company) and say we need a thousand adjusters on the east coast. The vender puts out a deployment request to the adjusters on their roster.

In catastrophes with advance knowledge, like a hurricane, the vender will put adjusters willing to deploy on standby. Which means: be packed, have the truck full of fuel, and if we confirm be ready to roll.  

See, it's not all about being there, it's what you do before to get you there. Know before you go. 



Adjust well, 

Doug

Adjusting, everybody’s got to do it…some do it for a living

Adjusters Life@aol.com


~

DO YOU WANT TO START LIVING YOUR ADJUSTER'S LIFE TODAY, OR KNOW SOMEONE WHO DOES?

The # 1 Best Selling Insurance Adjuster Training is at your fingertips.

Your new life as an Independent Insurance Claims Adjuster is at your fingertips.

* Everything you need to know from resume to payday.
* No sales gimmick or hook.
* Simple words penned with sweat from years of adjusting and one on one training. 
* No need spend time and hundreds of dollars with training and travel.

Adjuster’s Life comes not only with words and examples but a promise to personally assist you for*FREE* as you as you build your Adjuster’s Life.

The Adjuster’s Life thrives in any economy, you can too. Are you ready to see what it’s like to ride through a storm with an adjuster?

What’re you waiting for?

Jump in—let’s roll.
~

Let me know how I can help you live your Adjuster's Life


Oh yeah, one more thing if you've read Adjuster's Life would you mind leaving a great review on  Amazon?…and if you really like us you could LIKE our Adjuster’s Life Facebook Page?


I don’ t know why, but they say it helps…whoever ‘they’ are.


 You might also like:









Tuesday, November 10, 2015

What I've learned as an Insurance Adjuster



If the slope’s just right and the ground is just so, a digital camera can bounce clean over a six foot cedar fence…and the vet bill is $112.92 to retrieve it from St. Bernardo’s gut. 


If the grade is just right and the ladder is just so, you can back it straight through an overhead garage door window…and if Willy Nelson’s singing, “On The Road Again” a little too loud, you won’t even know it until you get out to shake the insured’s hand. 

He’s the guy standing there with his mouth hanging open.


After, scaling to the top of Roof Mount Everest...it's the wrong time to remember, you forgot to change the camera batteries.

Most gutters will catch a runaway tape measure…unless there’s a car hood to land on instead.

A 35’ tape measure puts the exact same dent in the hood of a Dodge Ram as it does in a Rolls Royce…but the fix-it tickets aren’t even close.

After thoroughly inspecting, scoping, measuring and explaining my findings to Mr. Rodriquez… evidently, Kansas City has more than one Mr. Rodriguez and 400 West Franklin Street isn’t the same thing as 400 West Franklin.

Contractors have really, reallllly good eyes, ‘cuz they can see hail damage on shingles from the ground, from way out in the street, in their truck, as they're driving, at thirty miles an hour, in the rain…at night.



On a new roof

Replaced the day before yesterday


From a year old storm

A mile away...


  

The best way to settle a claim is with your ears


Words are powerful. 

Mention the word, insurance, and the cost of a 2 x 4 doubles. Mention the word mold and it triples—throw, public adjuster, into the mix and you’ll be tripping over policy limits.


Eating out gets old


Kids grow up too fast 


But, what I’ve learned most of all…


When it all comes down, when the dollars and cents, brick and mortar and balance sheets are tallied…

When the file you worked on for hours, represents years. 


Years washed out, 

blown up, 

burned down... 

in a moment. 


You realize.


It’s not about the total.


It’s not about the numbers.


It’s not about how many you write



or how quick you close...







It’s about people.





















Helping people



One


Claim




At





A


Time  












Adjust well, 

Doug


PS: What have you learned as an insurance claims adjuster?

What claims adjuster training would you like?
  


Adjusting, everybody’s got to do it…some do it for a living

Adjusters Life@aol.com


~

DO YOU WANT TO START LIVING YOUR ADJUSTER'S LIFE TODAY, OR KNOW SOMEONE WHO DOES?

The # 1 Best Selling Insurance Adjuster Training is at your fingertips.

Your new life as an Independent Insurance Claims Adjuster is at your fingertips.

* Everything you need to know from resume to payday.
* No sales gimmick or hook.
* Simple words penned with sweat from years of adjusting and one on one training. 
* No need spend time and hundreds of dollars with training and travel.

Adjuster’s Life comes not only with words and examples but a promise to personally assist you for *FREE* as you as you build your Adjuster’s Life.

The Adjuster’s Life thrives in any economy, you can too. Are you ready to see what it’s like to ride through a storm with an adjuster?
What’re you waiting for?
Jump in—let’s roll.
~

 You might also like:







How can I help you live your Adjuster's Life?  

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